Skip to content

Get in touch

Have a question or need help? Our support team is available Monday to Friday, 9:00 to 17:00 CET.

General support

support@prescrivia.com

Partnerships & press

hello@prescrivia.com

Support hours

Monday to Friday, 9:00 to 17:00 CET

Business-day support

How to reach us

For the fastest response, email us atsupport@prescrivia.comwith a brief description of your query. Response timing depends on queue volume and case complexity.

  • Account & order queries: support@prescrivia.com
  • GDPR / data protection requests: support@prescrivia.com with subject "Data Request"
  • Partnership & press enquiries: hello@prescrivia.com
  • Book a free call with our team: schedule one here

Please note: Our support team cannot provide medical advice. For medical questions, complete a health assessment to request independent doctor review. In a medical emergency, call 112 (EU emergency number) immediately.

CET

Support Hours

GDPR

Data Rights

DPO

Data Contact

14

EU Languages