Contact
Get in touch
Have a question or need help? Our support team is available Monday to Friday, 9:00–17:00 CET.
Support hours
Mon–Fri, 9:00–17:00 CET
Response within 24 hours
How to reach us
For the fastest response, email us at support@prescrivia.com with a brief description of your query. We typically respond within 24 hours on business days.
- • Account & order queries — support@prescrivia.com
- • GDPR / data protection requests — support@prescrivia.com with subject "Data Request"
- • Partnership & press enquiries — hello@prescrivia.com
- • Book a free call with our team — book-a-call
Please note: Our support team cannot provide medical advice. For medical questions, please complete a health assessment and a qualified independent doctor will address your concerns. In a medical emergency, call 112 (EU emergency number) immediately.
24h
Response Time
GDPR
Compliant
256-bit
Encryption
14
EU Languages