Get in touch
Have a question or need help? Our support team is available Monday to Friday, 9:00 to 17:00 CET.
Partnerships & press
Hours
Mon-Fri, 9:00–17:00 CET
Business-day support
We'd love to hear from you
If a prescription is issued, the partner pharmacy decides on dispensing and supply.support@prescrivia.comwith a brief description of your query. Response timing depends on queue volume and case complexity.
- •Account & order queries: support@prescrivia.com
- •Data requests: support@prescrivia.com with subject "Data Request"
- •Partnership & press enquiries: hello@prescrivia.com
- •Book a free call with our team: schedule one here
Please note: Our support team cannot provide medical advice. For medical questions, please complete a health assessment and a qualified independent doctor will address your concerns. In a medical emergency, call 112 (EU emergency number) immediately.
CET
Support Hours
Data requests
support@prescrivia.com
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