Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website function, improve performance, and provide information to the site owners.

2. How We Use Cookies

Prescrivia uses cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the Platform to function and cannot be disabled. They include session cookies for authentication, security tokens, and consent preferences.

2.2 Performance Cookies

These cookies help us understand how visitors interact with our Platform by collecting anonymous usage data. This helps us improve the user experience.

2.3 Functional Cookies

These cookies remember your preferences such as language settings and display options to provide a personalised experience.

2.4 Analytics Cookies

We use analytics cookies to understand website traffic and usage patterns. This data is aggregated and anonymised.

3. Health Data Safeguards

We take special care with cookies in the context of health data:

• No health data is ever stored in cookies
• Session cookies for clinical areas have shorter expiration times
• Analytics cookies are anonymised and cannot be linked to medical records
• We do not use cookies for health-related advertising targeting

4. Your Choices

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete cookies, or receive a warning before a cookie is stored. Please note that disabling essential cookies may affect the functionality of the Platform.

5. Third-Party Cookies

Some cookies are set by third-party services we use, such as analytics providers and payment processors. These cookies are governed by the respective third party's privacy policy.

6. Cookie Duration

• Session cookies — Deleted when you close your browser
• Persistent cookies — Remain on your device for a set period or until manually deleted
• Clinical session cookies — 15-minute timeout for security

7. Updates

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact

For questions about our use of cookies, please contact us.