Pricing & platform fees
Costs, fees and refund conditions
Check the complete amount and what it covers. Paying for an assessment does not guarantee a prescription, pharmacy supply or delivery.
Your checkout, explained
- 01Platform & independent doctor review
- 02Pharmacy & product, if prescribed
- 03Delivery & other applicable charges
- 04Renewal & cancellation terms
Check the complete amount before payment. Live category prices are not published on this page.
Prescrivia remains pre-production. These pages explain intended responsibilities and checks; they do not confirm a live service, verified country coverage, medicine availability or a supply date. Check the actual country, clinician, pharmacy and lawful supply route before relying on availability.
Text edited . Qualified clinical, legal and language review remains pending where no verified approval is recorded. Editorial policy and corrections.
Costs depend on the treatment route and are shown before you pay.
Prices include the doctor assessment fee. Medicines are sold and supplied by our partner pharmacy.
Prescrivia remains pre-production. This page does not publish verified live category prices. Any amount offered for a supported route must be checked with its applicable checkout terms before payment.
Understand the total cost before payment
Prescrivia is a technology intermediary, not a medicine seller. The public terms describe a checkout amount that may combine charges for different parties. This guide explains what to check; it is not a current price quotation or confirmation that a route is available.
- Platform and independent doctor review
- Check which service fees apply, who receives them, and whether a further assessment has a separate charge. Payment does not entitle you to a prescription.
- Pharmacy and product
- Check the actual pharmacy, product, pack and quantity if prescribed. A listed treatment topic does not establish stock, clinical suitability or lawful supply in your country.
- Delivery and other charges
- Check any delivery, handling, tax and payment-processing charges, and whether delivery is lawful and supported for your destination. Do not compare headline amounts with different inclusions.
- Renewal, cancellation and reimbursement
- Check whether payment is one-off or recurring, the renewal amount and frequency, cancellation steps, and any further review. Insurance reimbursement is separate and is not established by this page.
If the doctor declines treatment
If the independent doctor determines that treatment is not suitable before medicine is dispensed, we refund the full amount you paid at checkout. This refund applies if the independent doctor decides during your initial assessment that treatment is not appropriate, before medicine is dispensed. This includes every platform, doctor-review, pharmacy, delivery, handling, tax, and payment-processing fee. No deductions for services already started or completed.
The published terms state that the refund is initiated without an application; support may need minimum payment details if the original method cannot receive it.
Voluntary withdrawal is a separate situation with separate conditions. Do not read the clinical-decline promise as an unconditional refund for every cancellation or a guarantee of prescription approval.
This summarises the public terms, sections 8–9, checked on 3 October 2026. Those terms remain pending qualified legal review. This page does not verify refund execution, timing, or equivalence with the document accepted in an account.
Terms of ServiceFor unclear charges, cancellation or a platform complaint, contact platform support. Clinical questions belong with the independent doctor; dispensing questions belong with the pharmacy.
Contact SupportRead the privacy policy for data recipients, service providers, safeguards and rights.
Privacy PolicyIntermediary notice: Prescrivia connects patients with independent doctors and licensed pharmacies. We do not provide medical advice, employ doctors, or sell medicines. All medical decisions are made by independent healthcare professionals, and prescription-only medicines require a valid prescription. Treatment is not guaranteed — whether a prescription is issued depends on an independent doctor's clinical assessment.
For process and country limits, see how it works. For how these statements are sourced and reviewed, see the editorial policy.
Questions about fees or platform terms?
Platform support can explain charges and account questions. Clinical and dispensing decisions remain with the independent doctor and pharmacy.