Legal
Medical Disclaimer
Last updated: 7 March 2026
Emergency Notice
If you are experiencing a medical emergency, call your local emergency number immediately (112 in the EU). Prescrivia is not a substitute for emergency medical care.
1. Intermediary Status
Prescrivia is a technology intermediary platform that facilitates communication between patients, independent EU-registered doctors, and licensed EU pharmacies. It is essential that you understand:
- Prescrivia does not provide medical services
- Prescrivia does not employ doctors or medical staff
- Prescrivia does not operate pharmacies
- Prescrivia does not sell or dispense medications
- Prescrivia does not make medical decisions
- Prescrivia does not guarantee any medical outcomes
2. Independent Healthcare Professionals
All doctors accessible through our platform are independent, EU-registered medical professionals. They exercise full clinical independence in their medical decisions. Prescrivia has no influence over clinical judgements, prescribing decisions, or treatment recommendations.
All pharmacies accessible through our platform are independently licensed EU pharmacies. They are responsible for pharmaceutical care, dispensing accuracy, and medication quality.
3. No Medical Advice
Nothing on this platform constitutes medical advice. Content on our website, including treatment descriptions and health information, is provided for informational purposes only and should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment.
4. Treatment Outcomes
Prescrivia does not guarantee that any treatment will be prescribed, that any medication will be effective, or that any specific medical outcome will be achieved. Treatments may help manage symptoms but individual results vary.
5. Side Effects and Risks
All medications carry potential risks and side effects. The reviewing doctor will assess your suitability for treatment based on the information you provide. You should always read the patient information leaflet included with your medication and report any adverse effects to a healthcare professional.
6. Accuracy of Information
The accuracy of the medical review depends on the accuracy and completeness of the information you provide. You must provide truthful, complete, and up-to-date medical information. Providing false or misleading information may put your health at risk.
7. EU Digital Services Act Compliance
In accordance with the EU Digital Services Act (DSA), Prescrivia maintains transparency about its role as an intermediary service provider. We implement appropriate measures to ensure the safety of our platform, including content moderation, transparent reporting, and mechanisms for users to flag concerns.
8. Reporting Concerns
If you experience any adverse effects or have concerns about the medical services you received through our platform, please:
- Contact the reviewing doctor through the platform
- Contact your local healthcare provider or GP
- Report adverse drug reactions to your national medicines agency
- Contact our support team to report platform concerns
9. Contact
For questions about this disclaimer, please contact us or email support@prescrivia.com.