| Platform role | Technology intermediary connecting patients with independent EU-registered doctors and licensed pharmacies. | Online service described in its terms as arranging medical consultation and pharmacy services with external providers. | Online doctor service with clinician review and an in-house pharmacy model described on its public site. | Models vary. Some are pharmacies, some are telehealth clinics, and some are intermediaries. |
| Doctor decision | Independent doctor review. Prescriptions are never guaranteed. | Public terms state doctors make independent decisions about assessment and prescriptions. | Online doctors assess submitted information and prescribe when clinically appropriate. | Check whether doctors are named, registered, and clinically independent. |
| Pharmacy fulfilment | Licensed pharmacies dispense and deliver where a valid prescription is issued and fulfilment is available. | Terms describe pharmacy fulfilment as separate from Dokteronline itself. | Public materials describe prescription delivery through its pharmacy operation. | Verify the pharmacy registration and EU Common Logo where medicines are sold online. |
| Pricing clarity | Platform, review, fulfilment, payment, tax, and delivery components should be clear before checkout. | Terms describe payment collected for parties entitled to the funds. | Service pages show treatment prices and delivery information by route. | Compare full cost, not headline treatment price only. |
| Patient safety checks | Confidential health assessment, independent doctor review, and referral away from online care where needed. | Public terms describe doctor assessment before prescriptions. | Public materials describe clinical questionnaire review and follow-up questions where needed. | Avoid services implying prescription approval before clinical review. |
| Geography | EU-focused intermediary model. Availability depends on route, doctor review, pharmacy coverage, and local rules. | Operates public country and language surfaces across selected European markets. | Coverage depends on ZAVA country site and service route. | Confirm your country is supported before starting an assessment. |